Centify Credit Flows - end to end credit management automation
Centify AI is an AI-powered credit and financial data management platform tailored for credit unions, small financial institutions, and civil organizations in Latin America. We automate and optimize the entire credit process: from customer onboarding and credit analysis to disbursement, through our modular ecosystem.
Financial Entities
Centify Credit Flows for financial organization
Credit Unions
Centify Credit Flows for Credit Unions
Banks
Centify Credit Flows for Banks
Innovation for Financial Business
Centify AI provides cooperatives with a powerful intelligent tool for creating financial products and unlimited procedures. Members can upload all their requirements and receive all the information they need to complete all their transactions from the comfort of their office or home, resulting in cost savings and increased profit margins for the company.
Innovation and technology for finnancial entities
Centify AI provides your company with a powerful administrative management tool, allowing members to manage all procedures and processes, from membership registrations, applications, loans, cards, all available products, transactions, balance statements, bank letters, one-time instructions, and much more.
Your members can use Centify AI to conduct all their inquiries, and your operators can be more efficient when managing the cooperative’s administrative processes.
Reports and statistics? With Centify, all governing bodies, including the Board of Directors, can access important reports and data to improve the Cooperative’s decision-making, providing transparency, accessibility, and, above all, increasing member product consumption.
Responsive design for every device
With Centify, the device doesn’t matter. All members can log in with their credentials from any device, including phones, tablets, computers, and laptops. Empower your members with the best technology for the cooperative sector, providing them with access to the status of their transactions and requests.
This gives members confidence by allowing them to track all their products from the comfort of their home or office, reducing calls, trips to the branch, and requesting answers regarding their transaction. On Centify, members find everything they need in an accessible and simple way.
In the digital era, people do everything online
We know how important it is for people that cooperatives have accessible digital channels to meet their needs. Imagine having a 24/7 digital channel where you can see all the cooperative’s available financial products and carry out all your transactions without having to waste resources and time, which are increasingly scarce.
The future of finance is accessible, digital, and transparent. Members need our banks and institutions to have new mechanisms to connect with their needs, and if you give them the opportunity, they will increase their spending to grow hand in hand with the business ecosystem, achieving their long-awaited goals and improving their quality of life.
Ready to use AI chatbot for integration
Centify AI provides your cooperative with a new automated inquiry channel powered by artificial intelligence and powerful machine learning algorithms, where members can receive digital support for all their inquiries. Imagine having a financial and cooperative expert who is fully familiar with your bylaws, regulations, and administrative processes, providing members with answers to all their questions and, at the same time, making recommendations on products they can order from your business.
Start the path to digitalization of your financial business TODAY
With Centify AI, we take a load off your shoulders. Trust Centify to be your smart assistant, a new integrated digital channel to make customers lives easier, while also improving management and increasing product placement (sales). Summary: Greater benefits for your associates (profits).
Business using Centify Credit Flows gets a ROI
Integrate your core banking softare Centify Credit Flows
Centify Credit Flows – Digital Assistant features an API integration mechanism that connects to your operating or banking system, providing an interconnection that allows you to manage processes in an integrated manner.
Contact us for a free technical analysis and a quote tailored to your business needs.
Main Modules Centify Credit Flows
We are passionate about innovation and we are cooperative members. We have developed a tool with ourselves, our members, and our cooperative in mind, and we have decided to promote innovation throughout the entire cooperative sector in Panama and Latin America. Learn about all the main modules that make up our powerful tool:
Product listing
In this module, you can create all the financial products your business offers, including a description, FAQs, and all requirements, including a custom form. You can assign profiles to each product to filter which customers will have access to them, for example: Products only for third parties, with special rates and requirements.
Requests
In this module, you can create all the procedures available to customers. You can create procedures for new customers, memberships, re-entry, personal information updates, bank letter requests, product balances, online banking logins, card requests, among others. For each procedure, you can add a form, FAQs, limit it to just one user profile, and much more.
Users
In this module, you can manage all users who have access to Centify Credit Flows, assigning operator, credit analyst, manager, associate, and third-party profiles, providing transparency and improving management. Visualize accurate information for all your associates, operators, and managers, including associate numbers, ID cards, and reports with relevant data for each user.
Events
In this module, you can create all your events, whether in-person or virtual, with all the event details. This events section allows all users, members, and clients to register directly for the event and stay up-to-date on everything happening with the credit unions.
Anouncements
In this module, you can create all the announcements you have in the organization, from announcements, memos, invitations, celebrations, anniversaries, special opportunities and much more.
Customer service
In this module, you can manage a ticketing system that allows your users to make specific inquiries at all levels of the business, which generates trust and transparency for the customers.
Product calculator
A new feature that allows customers, users, and members to perform simple calculations for savings products and loans. Want an estimate of how much you’d be earning from your savings? You can calculate it right away.
Suggestion box
Receiving feedback and suggestions from members builds confidence, fosters collaboration, and promotes transparency. In this section, your members can share their concerns, comments, and suggestions to improve the business management.
Notifications
New registrations, new applications, and all the procedures requested by members and customers are all in one place. All users will be able to track all processes 100% digitally, providing traceability for product placement. Centify AI notifies you if a procedure has been sent for correction, approved, or denied, with email notifications.
Meet Centify Chatbot with Artificial Intelligence
Centify AI – chatbot is a premium chat module that can be integrated with your digital assistant. It’s based on artificial intelligence, which works through machine learning algorithms and an advanced system interconnected with the largest language models (LLM) such as Google, Open AI (chat gpt), and Facebook (Llama). Imagine having an expert in your marketing or customer support department, who perfectly understands its bylaws, regulations, and processes, right in the palm of your hand. Additionally, they are experts in everything related to cooperativism, finances, laws, and regulatory decrees issued by regulators.
Today, this is possible with the Centify AI intelligent chatbot.
Contact us for a live demo for your business
We want to help you take the next step. Write to us to schedule a live demo for your organization, with the participation of members of the Board of Directors and Management.
Benefits of implementing technology with Centify Credit Flows
Centify AI – Digital Assistant offers you a series of benefits as part of your financial business digitalization journey. Here are the most significant benefits:
Digitalization of operational procedures
The first benefit Centify AI offers is helping your business to digitize all your products and procedures, securely and completely digitally. Operators and administrators will be able to manage all member requests online, downloading the documentation and requirements for each product.
Increase in savings and fixed-term deposits
Members view the digitalization and streamlining of processes for purchasing products such as savings, retirement, and fixed-term accounts as positive, which translates into more money saved and fewer costs incurred to purchase these products.
Increase in the placement of loans and cards
All of your financial products and services are at your fingertips. From personal loans, mortgages, quick-recovery loans, holiday loans, credit cards, and much more, available to customers 24/7.
Reduces operating and administrative costs
Members won’t need to go in person to complete inquiries or paperwork; they can do so directly in Centify AI and then simply pick up checks, sign their signatures, and bring any due dilligence documentation they require.
A new culture of innovation where everyone benefits
With Centify AI, there will be a before and after for the finance. It is the beginning of a path toward innovation and digitalization for the organization. Innovation begins at the foundation of organizations: with the people.