Privacy Policy
Effective date: July, 25, 2025.

Latam Tech Services SEP (registered in the Republic of Panama) and Latam Tech Services LLC (registered in the United States) (collectively, “Latam Tech Services,” “we,” “our,” or “us”) operate the website located at latamtech.service (the “Site”) and related products and services, including software platforms such as Centify Business Core, Centify E‑Learning, Centify Credit Flows, Centify Bookings, and Centify AI Chatbot (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit our Site, use our Services, or otherwise interact with us.

If you have any questions or wish to exercise your privacy rights, contact us at info@latamtech.service.

1. Scope & Applicability

This Policy applies to personal data we process as a controller when you:

  • Visit, browse, or interact with our Site or marketing communications.
  • Use our SaaS platforms, APIs, mobile apps, or other Services.
  • Contact us, participate in events, or engage with our support channels.
  • Are a representative or end user of one of our business clients.

This Policy does not apply to personal data we process strictly as a processor on behalf of our clients. In those cases, the client’s privacy policy governs. We follow client instructions and data processing agreements.

2. The Data We Collect

2.1 Information you provide directly

  • Identification & contact data: name, email, phone, company, job title, country.
  • Account credentials: usernames, passwords, authentication tokens.
  • Billing & payment data: invoices, tax IDs, banking or card details (processed by PCI‑compliant providers).
  • Content & files: messages, documents, images, chat logs, training datasets, feedback, or other material you upload.
  • Support & communications: inquiries, tickets, survey responses, call recordings (where permitted).

2.2 Information collected automatically

  • Device & usage data: IP address, browser type/version, operating system, device identifiers, pages visited, time spent, referring URLs.
  • Cookies & tracking technologies: session cookies, analytics scripts, pixels, and similar technologies (see Section 6).
  • Log data & telemetry: timestamps, error logs, performance metrics, feature usage.

2.3 Information from third parties

  • Business partners & integrators (e.g., payment gateways, identity providers, analytics vendors).
  • Public sources and social networks (e.g., LinkedIn) for B2B lead generation.
  • Credit bureaus or financial data providers (only when necessary for modules such as Centify Credit Flows and as permitted by law).

3. Purposes & Legal Bases for Processing

We process personal data for:

  • Service delivery & account management: to create accounts, provide and maintain the Services, personalize features, and manage subscriptions. (Legal bases: performance of contract; legitimate interests.)
  • Customer support & communications: responding to inquiries, resolving issues, sending notices. (Contract; legitimate interests.)
  • Analytics & product improvement: measuring usage, improving UX, developing new features, training and evaluating AI models, and enhancing security. (Legitimate interests; consent where required.)
  • Marketing & promotions: sending newsletters, event invitations, or offers, subject to consent or opt‑out rights. (Consent; legitimate interests.)
  • Compliance & legal obligations: enforcing terms, preventing fraud, complying with AML/KYC or other regulations, responding to lawful requests. (Legal obligation; legitimate interests.)

When required by applicable law (e.g., GDPR), we rely on your consent for certain processing activities such as non-essential cookies or certain marketing communications. You can withdraw consent at any time.

4. Cookies & Tracking Technologies

We use first- and third-party cookies, web beacons, and similar technologies to:

  • Enable core Site functionality (authentication, preferences).
  • Conduct analytics (traffic, performance, usage patterns).
  • Support marketing (retargeting, conversion tracking).

You can manage cookie preferences through your browser settings and/or our cookie banner (where available). Blocking cookies may impact the functionality of the Site. For details, see our separate Cookie Notice (if provided) or contact us.

5. Automated Decision-Making & AI

Certain modules (e.g., Centify Credit Flows) may use algorithmic models or AI to assess applications, predict risk, or automate tasks. We ensure human oversight for decisions that produce legal or similarly significant effects. You may request information about the logic involved and contest decisions where applicable law grants you that right.

6. How We Share Personal Data

We may share personal data with:

  • Service providers & processors: hosting providers, payment processors, analytics vendors, communications tools, identity verification services. They must only process data per our instructions.
  • Affiliates & group companies: within Latam Tech Services for operational and administrative purposes.
  • Business partners & integrators: solely to fulfill requested integrations or joint offerings.
  • Authorities & legal entities: if required by law, court order, or to protect our rights, users, or the public.
  • Corporate transactions: in mergers, acquisitions, or asset sales, data may be transferred subject to confidentiality and continuity obligations.

We do not sell personal information as defined by the California Consumer Privacy Act (CCPA), nor do we engage in targeted advertising to children.

7. International Data Transfers

We operate globally. Your data may be transferred to and processed in countries other than your own, including the United States and Panama. Where required, we implement lawful transfer mechanisms such as Standard Contractual Clauses (SCCs) or other safeguards to protect your data.

8. Data Retention

We retain personal data only as long as necessary for the purposes set out in this Policy or as required by law (e.g., tax, audit, AML requirements). When data is no longer needed, we anonymize or securely delete it.

9. Security

We implement administrative, technical, and physical safeguards to protect personal data, including encryption in transit and at rest (where appropriate), access controls, and regular security assessments. However, no method of transmission or storage is 100% secure.

10. Your Rights & Choices

Depending on your location, you may have rights under laws such as the EU/UK GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Canada’s PIPEDA, and others. These rights can include:

  • Access/know: request confirmation and a copy of your data.
  • Rectification/correction: request we fix inaccuracies.
  • Deletion/erasure: ask us to delete certain data.
  • Restriction/objection: limit or object to certain processing.
  • Portability: receive data in a portable format.
  • Opt-out: of marketing emails (via unsubscribe link) or data “selling”/“sharing” where applicable.
  • Consent withdrawal: where processing is based on consent.

To exercise rights, email info@latamtech.service with “Privacy Request” in the subject line. We may verify your identity before fulfilling requests.

11. Children’s Privacy

Our Services are not directed to children under 13 (or the age defined by applicable law). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us, and we will take appropriate steps.

12. Third-Party Links & Services

The Site may link to third-party websites or services. This Policy does not cover those entities. Review their privacy policies before providing data.

13. Changes to this Policy

We may update this Policy from time to time. The “Effective date” will indicate the latest revision. Material changes will be notified via email or a prominent notice on the Site. Your continued use after changes signifies acceptance.

14. Contact Us

Latam Tech Services SEP / Latam Tech Services LLC
Email: info@latamtech.service

Panama City, Los Angeles, PH Verona, Office # 5

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Terms & Conditions
Effective date: July, 25, 2025.

These Terms & Conditions (“Terms”) govern your access to and use of latamtech.service (the “Site”) and all related products, software, applications, APIs, and services offered by Latam Tech Services SEP (Panama) and Latam Tech Services LLC (USA) (collectively, “Latam Tech Services,” “we,” “our,” or “us”). By accessing or using the Site or Services, you agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of an organization, you represent that you have the authority to bind that organization. If you do not agree, do not use the Services.

1. Definitions

  • “Services”: The Site and all software platforms, modules, mobile apps, APIs, and related offerings, including Centify Business Core, Centify E‑Learning, Centify Credit Flows, Centify Bookings, and Centify AI Chatbot.

  • “User,” “you,” or “your”: Any individual or entity accessing or using the Services.

  • “Client”: A business entity that has executed an agreement or subscription with us.

  • “Content”: Data, text, files, documents, images, code, or other materials processed or stored through the Services.

2. Eligibility & Account Registration

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. To access certain features, you may need to create an account and provide accurate, current information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of unauthorized use.

3. Subscriptions, Fees & Payment

Some Services require payment of fees. Pricing, billing cycles, taxes, and payment terms are specified during checkout or in an order form. Unless otherwise stated:

  • Fees are non-refundable except as required by law or expressly stated.

  • You authorize us (or our payment processors) to charge your payment method on a recurring basis.

  • You are responsible for all applicable taxes, duties, or government charges.

  • Late payments may incur interest or suspension of access.

Certain modules may be offered as free trials, betas, or promotional credits. We may modify pricing upon notice to you.

4. License & Intellectual Property

4.1 Our IP
We own all rights, title, and interest in the Services, including software, code, designs, logos, trademarks, and all related intellectual property (IP). Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

4.2 Your Content
You retain ownership of your Content. You grant us a worldwide, royalty-free license to host, use, reproduce, process, and display your Content solely to provide and improve the Services, comply with law, and as otherwise permitted by these Terms or a separate agreement. You represent that you have all rights necessary to grant this license and that your Content does not violate any law or third-party rights.

4.3 Feedback
If you provide suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction.

5. Acceptable Use

You agree not to:

  • Use the Services for unlawful, harmful, or fraudulent purposes.

  • Upload or transmit malware, spam, or content that is defamatory, obscene, or infringing.

  • Reverse engineer, decompile, or attempt to access source code except as permitted by law.

  • Interfere with or disrupt the integrity or performance of the Services or data of others.

  • Use automated means to scrape or access the Services without our prior written consent.

  • Misrepresent your affiliation or impersonate any person or entity.

We may investigate and suspend or terminate accounts for violations.

6. Third-Party Services & Integrations

The Services may integrate with or link to third-party products (e.g., payment gateways, analytics tools, CRM/ERP systems). We are not responsible for third-party content, terms, or privacy practices. Your use of third-party services is governed by their terms.

7. Beta Features & Free Trials

We may offer features identified as “beta,” “preview,” or similar. Such features are provided “as is,” may be modified or discontinued, and may be subject to additional terms. Your use is at your own risk.

8. No Professional Advice

Our Services (including AI outputs) may provide insights, recommendations, or automated decisions. These are for informational purposes only and do not constitute legal, financial, or professional advice. You are responsible for verifying outputs and making final decisions.

9. Confidentiality

If you and Latam Tech Services have executed a separate NDA or data processing agreement, that agreement governs confidentiality. Otherwise, both parties agree to keep non-public information received from the other party confidential and use it only for the purposes of the relationship.

10. Privacy

Our Privacy Policy (incorporated by reference) explains how we handle personal data. By using the Services, you consent to our privacy practices.

11. Termination

We may suspend or terminate your access for any breach of these Terms or if required by law. You may terminate by ceasing use and, if applicable, cancelling your subscription. Upon termination, your license ends, but Sections intended to survive (e.g., IP ownership, disclaimers, limitations of liability) remain in effect. We will handle your Content according to our data retention practices or as required by law/contract.

12. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • LATAM TECH SERVICES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR GOODWILL.

  • OUR TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE SHALL NOT EXCEED THE FEES PAID BY YOU TO US FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE 12 MONTHS PRECEDING THE EVENT.
    Some jurisdictions do not allow certain limitations; these may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Latam Tech Services, its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your Content, your use of the Services, or your breach of these Terms or applicable law.

15. Governing Law & Dispute Resolution

15.1 Governing law

  • If you contract with Latam Tech Services SEP, these Terms are governed by the laws of the Republic of Panama, without regard to its conflict of laws rules.

  • If you contract with Latam Tech Services LLC, these Terms are governed by the laws of the State of Delaware, USA (or another state of registration), without regard to its conflict of laws rules.

15.2 Dispute resolution
The parties will first attempt to resolve disputes through good-faith negotiations. If unresolved within 30 days, disputes shall be finally settled by confidential, binding arbitration:

  • For Panama contracts: arbitration administered by the Centro de Conciliación y Arbitraje de Panamá (CeCAP) under its rules.

  • For US contracts: arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
    Each party bears its own costs, and the arbitrator may award fees per applicable rules. Judgment on the award may be entered in any court of competent jurisdiction. Nothing prevents a party from seeking injunctive or equitable relief in court.

Consumers or users endowed with statutory rights to resort to courts may do so as permitted by mandatory law.

16. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, internet or utility failures, or government actions.

17. Changes to the Terms

We may modify these Terms at any time. The “Effective date” indicates the latest revision. Material changes will be communicated via email or a notice on the Site. Continued use after changes constitutes acceptance.

18. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

19. Severability & Waiver

If any provision is held invalid, the remaining provisions remain in effect. Our failure to enforce any right or provision is not a waiver of such right or provision.

20. Entire Agreement

These Terms and any order forms, data processing agreements, or additional terms constitute the entire agreement between you and Latam Tech Services regarding the Services and supersede prior agreements.

21. Notices

Notices to Latam Tech Services must be sent to info@latamtech.service and to the registered addresses of Latam Tech Services SEP or Latam Tech Services LLC (as applicable). We may provide notices to you via email, in-product messages, or postings on the Site.

22. Contact

Latam Tech Services SEP / Latam Tech Services LLC
Email: info@latamtech.service

Panama City, Los Angeles, PH Verona, Office # 5

Privacy Policy
Effective date: July, 25, 2025.

Latam Tech Services SEP (registered in the Republic of Panama) and Latam Tech Services LLC (registered in the United States) (collectively, “Latam Tech Services,” “we,” “our,” or “us”) operate the website located at latamtech.service (the “Site”) and related products and services, including software platforms such as Centify Business Core, Centify E‑Learning, Centify Credit Flows, Centify Bookings, and Centify AI Chatbot (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when you visit our Site, use our Services, or otherwise interact with us.

If you have any questions or wish to exercise your privacy rights, contact us at info@latamtech.service.

1. Scope & Applicability

This Policy applies to personal data we process as a controller when you:

  • Visit, browse, or interact with our Site or marketing communications.
  • Use our SaaS platforms, APIs, mobile apps, or other Services.
  • Contact us, participate in events, or engage with our support channels.
  • Are a representative or end user of one of our business clients.

This Policy does not apply to personal data we process strictly as a processor on behalf of our clients. In those cases, the client’s privacy policy governs. We follow client instructions and data processing agreements.

2. The Data We Collect

2.1 Information you provide directly

  • Identification & contact data: name, email, phone, company, job title, country.
  • Account credentials: usernames, passwords, authentication tokens.
  • Billing & payment data: invoices, tax IDs, banking or card details (processed by PCI‑compliant providers).
  • Content & files: messages, documents, images, chat logs, training datasets, feedback, or other material you upload.
  • Support & communications: inquiries, tickets, survey responses, call recordings (where permitted).

2.2 Information collected automatically

  • Device & usage data: IP address, browser type/version, operating system, device identifiers, pages visited, time spent, referring URLs.
  • Cookies & tracking technologies: session cookies, analytics scripts, pixels, and similar technologies (see Section 6).
  • Log data & telemetry: timestamps, error logs, performance metrics, feature usage.

2.3 Information from third parties

  • Business partners & integrators (e.g., payment gateways, identity providers, analytics vendors).
  • Public sources and social networks (e.g., LinkedIn) for B2B lead generation.
  • Credit bureaus or financial data providers (only when necessary for modules such as Centify Credit Flows and as permitted by law).

3. Purposes & Legal Bases for Processing

We process personal data for:

  • Service delivery & account management: to create accounts, provide and maintain the Services, personalize features, and manage subscriptions. (Legal bases: performance of contract; legitimate interests.)
  • Customer support & communications: responding to inquiries, resolving issues, sending notices. (Contract; legitimate interests.)
  • Analytics & product improvement: measuring usage, improving UX, developing new features, training and evaluating AI models, and enhancing security. (Legitimate interests; consent where required.)
  • Marketing & promotions: sending newsletters, event invitations, or offers, subject to consent or opt‑out rights. (Consent; legitimate interests.)
  • Compliance & legal obligations: enforcing terms, preventing fraud, complying with AML/KYC or other regulations, responding to lawful requests. (Legal obligation; legitimate interests.)

When required by applicable law (e.g., GDPR), we rely on your consent for certain processing activities such as non-essential cookies or certain marketing communications. You can withdraw consent at any time.

4. Cookies & Tracking Technologies

We use first- and third-party cookies, web beacons, and similar technologies to:

  • Enable core Site functionality (authentication, preferences).
  • Conduct analytics (traffic, performance, usage patterns).
  • Support marketing (retargeting, conversion tracking).

You can manage cookie preferences through your browser settings and/or our cookie banner (where available). Blocking cookies may impact the functionality of the Site. For details, see our separate Cookie Notice (if provided) or contact us.

5. Automated Decision-Making & AI

Certain modules (e.g., Centify Credit Flows) may use algorithmic models or AI to assess applications, predict risk, or automate tasks. We ensure human oversight for decisions that produce legal or similarly significant effects. You may request information about the logic involved and contest decisions where applicable law grants you that right.

6. How We Share Personal Data

We may share personal data with:

  • Service providers & processors: hosting providers, payment processors, analytics vendors, communications tools, identity verification services. They must only process data per our instructions.
  • Affiliates & group companies: within Latam Tech Services for operational and administrative purposes.
  • Business partners & integrators: solely to fulfill requested integrations or joint offerings.
  • Authorities & legal entities: if required by law, court order, or to protect our rights, users, or the public.
  • Corporate transactions: in mergers, acquisitions, or asset sales, data may be transferred subject to confidentiality and continuity obligations.

We do not sell personal information as defined by the California Consumer Privacy Act (CCPA), nor do we engage in targeted advertising to children.

7. International Data Transfers

We operate globally. Your data may be transferred to and processed in countries other than your own, including the United States and Panama. Where required, we implement lawful transfer mechanisms such as Standard Contractual Clauses (SCCs) or other safeguards to protect your data.

8. Data Retention

We retain personal data only as long as necessary for the purposes set out in this Policy or as required by law (e.g., tax, audit, AML requirements). When data is no longer needed, we anonymize or securely delete it.

9. Security

We implement administrative, technical, and physical safeguards to protect personal data, including encryption in transit and at rest (where appropriate), access controls, and regular security assessments. However, no method of transmission or storage is 100% secure.

10. Your Rights & Choices

Depending on your location, you may have rights under laws such as the EU/UK GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Canada’s PIPEDA, and others. These rights can include:

  • Access/know: request confirmation and a copy of your data.
  • Rectification/correction: request we fix inaccuracies.
  • Deletion/erasure: ask us to delete certain data.
  • Restriction/objection: limit or object to certain processing.
  • Portability: receive data in a portable format.
  • Opt-out: of marketing emails (via unsubscribe link) or data “selling”/“sharing” where applicable.
  • Consent withdrawal: where processing is based on consent.

To exercise rights, email info@latamtech.service with “Privacy Request” in the subject line. We may verify your identity before fulfilling requests.

11. Children’s Privacy

Our Services are not directed to children under 13 (or the age defined by applicable law). We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us, and we will take appropriate steps.

12. Third-Party Links & Services

The Site may link to third-party websites or services. This Policy does not cover those entities. Review their privacy policies before providing data.

13. Changes to this Policy

We may update this Policy from time to time. The “Effective date” will indicate the latest revision. Material changes will be notified via email or a prominent notice on the Site. Your continued use after changes signifies acceptance.

14. Contact Us

Latam Tech Services SEP / Latam Tech Services LLC
Email: info@latamtech.service

Panama City, Los Angeles, PH Verona, Office # 5

Terms & Conditions
Effective date: July, 25, 2025.

These Terms & Conditions (“Terms”) govern your access to and use of latamtech.service (the “Site”) and all related products, software, applications, APIs, and services offered by Latam Tech Services SEP (Panama) and Latam Tech Services LLC (USA) (collectively, “Latam Tech Services,” “we,” “our,” or “us”). By accessing or using the Site or Services, you agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of an organization, you represent that you have the authority to bind that organization. If you do not agree, do not use the Services.

1. Definitions

  • “Services”: The Site and all software platforms, modules, mobile apps, APIs, and related offerings, including Centify Business Core, Centify E‑Learning, Centify Credit Flows, Centify Bookings, and Centify AI Chatbot.

  • “User,” “you,” or “your”: Any individual or entity accessing or using the Services.

  • “Client”: A business entity that has executed an agreement or subscription with us.

  • “Content”: Data, text, files, documents, images, code, or other materials processed or stored through the Services.

2. Eligibility & Account Registration

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. To access certain features, you may need to create an account and provide accurate, current information. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of unauthorized use.

3. Subscriptions, Fees & Payment

Some Services require payment of fees. Pricing, billing cycles, taxes, and payment terms are specified during checkout or in an order form. Unless otherwise stated:

  • Fees are non-refundable except as required by law or expressly stated.

  • You authorize us (or our payment processors) to charge your payment method on a recurring basis.

  • You are responsible for all applicable taxes, duties, or government charges.

  • Late payments may incur interest or suspension of access.

Certain modules may be offered as free trials, betas, or promotional credits. We may modify pricing upon notice to you.

4. License & Intellectual Property

4.1 Our IP
We own all rights, title, and interest in the Services, including software, code, designs, logos, trademarks, and all related intellectual property (IP). Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

4.2 Your Content
You retain ownership of your Content. You grant us a worldwide, royalty-free license to host, use, reproduce, process, and display your Content solely to provide and improve the Services, comply with law, and as otherwise permitted by these Terms or a separate agreement. You represent that you have all rights necessary to grant this license and that your Content does not violate any law or third-party rights.

4.3 Feedback
If you provide suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction.

5. Acceptable Use

You agree not to:

  • Use the Services for unlawful, harmful, or fraudulent purposes.

  • Upload or transmit malware, spam, or content that is defamatory, obscene, or infringing.

  • Reverse engineer, decompile, or attempt to access source code except as permitted by law.

  • Interfere with or disrupt the integrity or performance of the Services or data of others.

  • Use automated means to scrape or access the Services without our prior written consent.

  • Misrepresent your affiliation or impersonate any person or entity.

We may investigate and suspend or terminate accounts for violations.

6. Third-Party Services & Integrations

The Services may integrate with or link to third-party products (e.g., payment gateways, analytics tools, CRM/ERP systems). We are not responsible for third-party content, terms, or privacy practices. Your use of third-party services is governed by their terms.

7. Beta Features & Free Trials

We may offer features identified as “beta,” “preview,” or similar. Such features are provided “as is,” may be modified or discontinued, and may be subject to additional terms. Your use is at your own risk.

8. No Professional Advice

Our Services (including AI outputs) may provide insights, recommendations, or automated decisions. These are for informational purposes only and do not constitute legal, financial, or professional advice. You are responsible for verifying outputs and making final decisions.

9. Confidentiality

If you and Latam Tech Services have executed a separate NDA or data processing agreement, that agreement governs confidentiality. Otherwise, both parties agree to keep non-public information received from the other party confidential and use it only for the purposes of the relationship.

10. Privacy

Our Privacy Policy (incorporated by reference) explains how we handle personal data. By using the Services, you consent to our privacy practices.

11. Termination

We may suspend or terminate your access for any breach of these Terms or if required by law. You may terminate by ceasing use and, if applicable, cancelling your subscription. Upon termination, your license ends, but Sections intended to survive (e.g., IP ownership, disclaimers, limitations of liability) remain in effect. We will handle your Content according to our data retention practices or as required by law/contract.

12. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE ERROR-FREE, SECURE, OR UNINTERRUPTED.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • LATAM TECH SERVICES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR GOODWILL.

  • OUR TOTAL LIABILITY FOR ALL CLAIMS IN THE AGGREGATE SHALL NOT EXCEED THE FEES PAID BY YOU TO US FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE 12 MONTHS PRECEDING THE EVENT.
    Some jurisdictions do not allow certain limitations; these may not apply to you.

14. Indemnification

You agree to indemnify and hold harmless Latam Tech Services, its officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your Content, your use of the Services, or your breach of these Terms or applicable law.

15. Governing Law & Dispute Resolution

15.1 Governing law

  • If you contract with Latam Tech Services SEP, these Terms are governed by the laws of the Republic of Panama, without regard to its conflict of laws rules.

  • If you contract with Latam Tech Services LLC, these Terms are governed by the laws of the State of Delaware, USA (or another state of registration), without regard to its conflict of laws rules.

15.2 Dispute resolution
The parties will first attempt to resolve disputes through good-faith negotiations. If unresolved within 30 days, disputes shall be finally settled by confidential, binding arbitration:

  • For Panama contracts: arbitration administered by the Centro de Conciliación y Arbitraje de Panamá (CeCAP) under its rules.

  • For US contracts: arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
    Each party bears its own costs, and the arbitrator may award fees per applicable rules. Judgment on the award may be entered in any court of competent jurisdiction. Nothing prevents a party from seeking injunctive or equitable relief in court.

Consumers or users endowed with statutory rights to resort to courts may do so as permitted by mandatory law.

16. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, internet or utility failures, or government actions.

17. Changes to the Terms

We may modify these Terms at any time. The “Effective date” indicates the latest revision. Material changes will be communicated via email or a notice on the Site. Continued use after changes constitutes acceptance.

18. Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

19. Severability & Waiver

If any provision is held invalid, the remaining provisions remain in effect. Our failure to enforce any right or provision is not a waiver of such right or provision.

20. Entire Agreement

These Terms and any order forms, data processing agreements, or additional terms constitute the entire agreement between you and Latam Tech Services regarding the Services and supersede prior agreements.

21. Notices

Notices to Latam Tech Services must be sent to info@latamtech.service and to the registered addresses of Latam Tech Services SEP or Latam Tech Services LLC (as applicable). We may provide notices to you via email, in-product messages, or postings on the Site.

22. Contact

Latam Tech Services SEP / Latam Tech Services LLC
Email: info@latamtech.service

Panama City, Los Angeles, PH Verona, Office # 5

es_ESES
en_USEN es_ESES